An AI agent is an autonomous software system that perceives its environment, makes decisions, and executes multi-step tasks to achieve a defined goal — without requiring constant human input at each step. Unlike chatbots that respond to single prompts, AI agents can browse the web, run code, send emails, update databases, and coordinate with other agents in a single workflow.
AI agents are autonomous software systems that plan, reason, and execute multi-step tasks without constant human input. Learn how they work, how they differ from chatbots, and how to deploy them in your business in 2026.