
AI Chatbots & Automation
Pacific Health Group
A regional healthcare network with 12 clinics was overwhelmed with patient inquiries β appointment scheduling, insurance verification, and basic medical questions consuming 60% of front-desk staff time. Patient wait times on hold averaged 8 minutes. ConsultingWhiz deployed a HIPAA-compliant AI chatbot trained on the clinic's policies, procedures, and FAQs. The system integrated with their EHR (Epic) for real-time appointment booking and insurance verification."ConsultingWhiz transformed our patient experience. Our staff now focuses on clinical care instead of answering the same questions 50 times a day."


